Privacy policy
Last Updated: 13 Aug 2024
HAIRTECH ENTERPRISE LIMITED, trading as Biopulent Professional ("we," "our," or "us"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal data when you visit our Shopify store and purchase our hair salon products.
1. Information We Collect
We collect various types of information, including:
- Personal Information: When you purchase products or create an account, we may collect your name, email address, phone number, shipping address, and payment information.
- Order Information: Details of your purchases, including the products bought, purchase dates, and transaction details.
- Device Information: Information about the device you use to access our Shopify store, including IP address, browser type, and operating system.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track your browsing activity and remember your preferences.
2. How We Use Your Information
We use your personal information for the following purposes:
- Order Processing: To fulfill and deliver your orders and manage payments.
- Customer Service: To communicate with you about your orders, respond to your inquiries, and provide support.
- Marketing: With your consent, we may send you promotional emails about new products, special offers, and other updates.
- Improving Our Services: To analyze your interactions with our Shopify store and improve our services and user experience.
- Legal Compliance: To comply with New Zealand laws and regulations.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party companies that assist us with payment processing, shipping, and marketing.
- Legal Requirements: If required by law or to protect our rights, we may disclose your information to government authorities or legal entities.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
5. Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no online transmission is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Under New Zealand's Privacy Act 2020, you have the right to:
- Access Your Information: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to certain conditions.
- Withdraw Consent: If you have provided consent for processing your data, you may withdraw it at any time.
To exercise your rights, please contact us at [Insert Contact Information].
7. International Data Transfers
As we operate in New Zealand, your information will be processed in New Zealand. If you are located outside New Zealand, please note that your data may be transferred to and processed in New Zealand, where data protection laws may differ from those in your country.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our Shopify store and updating the "Last Updated" date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
HAIRTECH ENTERPRISE LIMITED
Biopulent Professional
Postal Address: PO Box 302196, North Harbour, Auckland 0751
Physical Address: 28 Constellation Drive
Rosedale, Auckland 0632
0800 GET NANO
0800 438 626